FAQ
Questions employers and workers actually ask
Hiring, documents, wages, cities and support — short answers, no brochure language.
How do I hire a worker?
Open as an employer, pick city and category, post the job (role, experience, headcount, location, wage, description), shortlist verified profiles, Chat or Book Now, then pay.
Are workers verified?
Active workers pass Aadhaar, photo, bank, police verification and a franchisee checklist (identity, address, background, interview / skill where needed). Admin can still approve at platform level.
Which documents does a worker upload?
Aadhaar (front/back), profile photo, address proof, bank proof, police verification. PAN and experience certificate are recommended. Lists never show full Aadhaar — only masked values.
What is “one franchisee per city”?
Each live city has exactly one active franchise partner who onboards and verifies local workers. That is how quality stays local while the tech stays national.
Skilled vs semi-skilled vs unskilled?
Find Workers tabs match the catalogue: a mason is skilled, a helper may be unskilled or semi-skilled, a cook is typically semi-skilled. Employers filter before they book.
How are wages shown?
On the card and job post as daily (example ₹800 / Day) or a salary band. Bookings then show days × rate as amount (₹8,000 for 10 days).
How do payments work?
UPI, net banking, debit/credit card or wallet. The payment screen shows Total Payable (sample ₹24,000) and a 100% Secure Payments note.
Can I track attendance?
Yes — Ongoing bookings carry duration and status. The employer web dashboard lists worker, role, date, days, amount and Ongoing / Completed.
What notifications will I get?
Job posted, worker accepted booking, payment processed, a new worker available in your area, and “your booking starts tomorrow”.
What is on the employer profile?
My Jobs, Bookings, Payments, Saved Workers, Reviews, Refer & Earn, Settings, Help & Support, Logout — plus rating if other parties have reviewed you.
I am a worker. How do I go live?
Register → upload documents → city franchisee review → verified → active. Rejected or suspended always needs a written reason.
Which cities are live?
Expansion is city-by-city. Indore is the sample market on product screens; Delhi, Mumbai, Pune, Bengaluru and others are listed on Cities. Enquire if your city needs a franchise partner.
Is support really 24×7?
Support desk for employers, workers and partners: support@sahyogwala.com and phone/WhatsApp. Logged-in partners also have tickets inside the panels.